THF: Week 3: Socio-Technical Systems and Social Factors
Understanding the role of social factors is essential for creating technology that is not only usable, but also aligned with the social contexts in which it operates. Social factors refer to the ways in which societal norms, group dynamics, cultural expectations, and interpersonal interactions influence how people engage with and experience technology. Every single piece of technology does not exist in isolation, but as part of a larger socio-technical system.
In preparation for the lecture, please read the following chapters in the Foundations for Designing User-Centered Systems textbook by Frank Ritter, Gordon Baxter and Elizabeth Churchill.
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