Week 6: Evaluation Methods

This week, we will focus on specific evaluation methods, namely think aloud and questionnaires/survey. We will specifically discuss questionnaire methods that aim to capture perceived usability (see recommended readings).

Live Lecture Slides

• Monday, Oct. 20 [Slides | Think Aloud Tutorial]
• Wednesday, Oct. 22 [pre-lecture Slides | Study Variable Tutorial]

Videos to Watch

• HCI 2020 - Think Aloud [9:02; Slides]
• HCI – Questionnaires/Surveys [25:49; Slides]

Recommended Readings

• Universal Methods of Design (view chapters via book in library - see Resource List in LEARN):
  • 1: A/B Testing
  • 13: Cognitive Walkthrough
  • 67: Questionnaires
  • 87: Think Aloud
• Beyond the NPS: Measuring Perceived Usability with the SUS, NASA-TLX, and the Single Ease
  Question After Tasks and Usability Tests